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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping & Tariff
- Please expect a standard lead time of approximately 1 week.
- Currently, the Phrozen US Store only ships to the mainland United States. For non-contiguous states and other U.S. territories, please purchase through our Global Store.
- No refunds will be provided if a customer refuses to collect or returns their product(s) due to related costs.
- Customers are responsible for customs clearance in all countries.
- For more information, please refer to our Shipping page.
Shipping Notice: In-stock items are prioritized and arranged to ship first. Out-of-stock items will ship once available.
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