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      • Sonic XL 4K 2022
        Sonic XL 4K 2022
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        Sonic Mighty 4K
      • Go to 3D Printer
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      • Revopoint RANGE 2
        Revopoint RANGE 2
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        Revopoint POP 2
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        Sonic Mighty 12K
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        Sonic Mighty 8K
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        Sonic Mighty 4K
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        Sonic Mini 8K S
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        Sonic Mini 8K
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        Sonic Mini
      • Go to LCD 3D Printers
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        Wash & Cure Kit
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        Cure Mega S
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        Wash Mega S
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        Ultra-Sonic Clearner
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        Cure Mega
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        Heat & Mix
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        Post-Curing UV Pen
      • Go to Post-Processing
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      • Revopoint POP 3 Plus
        Revopoint POP 3 Plus
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        Revopoint RANGE 2
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        Revopoint MIRACO
      • Revopoint INSPIRE
        Revopoint INSPIRE
      • Revopoint POP 2
        Revopoint POP 2
      • Revopoint MINI
        Revopoint MINI
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        Revopoint RANGE
      • Go to 3D Scanners
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      • Lazervida 10W Diode Laser Cutter
        Lazervida 10W Diode Laser Cutter
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      • Go to Resins
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        High-Speed PLA
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      • Chroma Kit
        Chroma Kit
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        PentaShield
      • Go to For FDM 3D Printers
    • For LCD 3D Printers
      • Wash and Cure
        Wash and Cure
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      • Go to For LCD 3D Printers
    • 3D Scanners
      • Revopoint POP 3 Plus
        Revopoint POP 3 Plus
      • Revopoint RANGE 2
        Revopoint RANGE 2
      • Revopoint MIRACO
        Revopoint MIRACO
      • Revopoint INSPIRE
        Revopoint INSPIRE
      • Revopoint POP 2
        Revopoint POP 2
      • Revopoint MINI
        Revopoint MINI
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        Revopoint RANGE
      • Go to 3D Scanners
    • Laser Cutter
      • Lazervida 10W Diode Laser Cutter
        Lazervida 10W Diode Laser Cutter
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        Lazervida Stands (4 pieces)
      • Lazervida Cone Spacers (5 pieces)
        Lazervida Cone Spacers (5 pieces)
      • Lazervida Rotary Add-on
        Lazervida Rotary Add-on
      • Go to Laser Cutter
    • Software
      • CHITUBOX Pro
        CHITUBOX Pro
      • Go to Software
  • Parts
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      • LCD Replacement
        LCD Replacement
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        Building Plate
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        LCD Screen Protector
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        LCD Frame Tape
      • Go to LCD Printer Parts
    • Tool Parts
      • Activated Carbon Filter
        Activated Carbon Filter
      • Sonic Saber - Blade Replacement Kit
        Sonic Saber - Blade Replacement Kit
      • Wash and Cure Kit: Washing Bucket Set
        Wash and Cure Kit: Washing Bucket Set
      • Professional 3D Printing Gloves
        Professional 3D Printing Gloves
      • Go to Tool Parts
    • For Sonic Mega Series
      • Sonic Mega 8K S
        Sonic Mega 8K S
      • Sonic Mega 8K V2
        Sonic Mega 8K V2
      • Go to For Sonic Mega Series
    • For Sonic Mighty Series
      • Sonic Mighty Revo
        Sonic Mighty Revo
      • Sonic Mighty 12K
        Sonic Mighty 12K
      • Sonic Mighty 8K
        Sonic Mighty 8K
      • Sonic Mighty 4K
        Sonic Mighty 4K
      • Go to For Sonic Mighty Series
    • For Sonic Mini Series
      • Sonic Mini 8K
        Sonic Mini 8K
      • Sonic Mini 8K S
        Sonic Mini 8K S
      • Sonic Mini
        Sonic Mini
      • Go to For Sonic Mini Series
  • Support
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  • Help Center
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Repair Policy

Phrozen Repair Policy

Phrozen Tech is committed to providing exceptional customer experience by offering reliable and professional maintenance services. Our support team is dedicated to promptly resolving any issues and restoring your product to its optimal state. We encourage you to reach out to the Phrozen Support Center for any maintenance-related assistance at your convenience.


Repair Service Qualification

Upon confirmation of a product fault by the support agents at Phrozen Support Center, customers will become eligible to receive the required spare parts to repair their products themselves.


Repair Service Options

Phrozen Tech provides spare parts based on compliance with applicable laws, product type, and specific circumstances. The following repair options are available:

1.During the warranty period:

Phrozen Tech may offer customers the spare part DIY replacement service, at its discretion. If eligible, customers will receive the required replacement parts and installation instructions at no charge. However, please note that Phrozen Tech will not cover any labor costs incurred during the DIY part replacement service.

2.Out of warranty period:

Customers can purchase necessary replacement parts directly from Phrozen official website, authorized reseller, or by requesting a customized order through the Phrozen Support Center.


Note:

If the product is damaged upon arrival (DOA, Dead On Arrival), please refer to the return and refund policy.


Repair Service Information

  1. Phrozen Tech does not provide on-site repair services for any product, whether in or out of warranty.
  2. If a product has been discontinued for more than one year, and replacement parts are no longer in production or available in inventory, we are unable to provide spare part replacement services.

Best Selling

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  • Phrozen Sonic Mega 8K S 15" LCD 3D Printer

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  • Phrozen Sonic Mighty 4K 9.3" LCD 3D Printer
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    $280.49 $329.99
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  • Phrozen Sonic Mini 8K S 7.1" LCD 3D Printer

    Sonic Mini Series

    Phrozen Sonic Mini 8K S 7.1" LCD 3D Printer

    ★★★★★
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    $279.99
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  • Mini 8K Resin 3D Printer Sonic Mini 8K  printer

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    Phrozen Sonic Mini 8K 7.1" LCD 3D Printer

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  • Phrozen Wash & Cure Kit Washing and Curing Station

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    Phrozen Wash & Cure Kit Washing and Curing Station

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  • Phrozen Aqua 8K 3D printer resin Phrozen aqua gray 8K

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    Phrozen High-Resolution Aqua 8K Resin

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    From $36.99
    Unit price /
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